When our clients conclude care at Alpine Physical Therapy, we ask them to take a moment and fill out a satisfaction survey, which includes a spot for additional comments. Well, I just received three write ups from our patients. Notably, all three of the write ups included wonderful accolades about one of our star therapists, Brace Hayden, DPT!
I’ll include each of the write ups here. Great work, Brace. Your ability to connect with patients, as you clearly did with each of these three patients, makes such a big impact! Magnifico. I love that word!
Running to Recovery
First, the location: I was already a Peak member and the fact that Alpine is located there was even better. Second, and most important, having Brace as my PT made the therapy something that I looked forward to. Since I was recovering from a running injury, having a physical therapist that was also passionate about running, the trails, and the outdoors in general made my therapy more of a learning experience than “therapy.” Brace had a genuine concern for my recovery program with my own goals in mind. Within two weeks, I was hitting my desired distances without fear of re-injury. An expert, professional, and master of his craft, Brace had me back on the trails in no time.
Nothing But Good Things
I was very pleased with my treatment at Alpine. There was not a long wait for my appointments. The staff is very nice. The facility is lovely, clean, comfy, and private when needed. Brace was just so thorough in his explanations of the exercises to help me and made sure I knew how to do them correctly. He gave me the time I needed, was very gentle, and was a very warm personable guy! I am doing much better! Thanks Brace and everyone!
Another Great Experience
My needs were more than met for the second time at Alpine. I appreciate the equipment that is available to use. Brace is very observant. He does not hesitate to ask questions and gives suggestions but is not pushy. All of the staff is great. I have no complaints.
Great work, Brace! Thanks for setting the bar high for top-rated patient satisfaction at Alpine Physical Therapy.